Responsible Service

Portland Memorial Bowling Club’s commitment to Responsible Gambling

This venue is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this.

This venue has a duty to take all reasonable steps to prevent and minimise harm from the operation of gaming machines in this venue, including by monitoring the welfare of gaming machine players, discouraging intensive and prolonged gaming machine play and intervening when a person is displaying behaviour that is consistent with gambling harm.

Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals, and communities.

Gambling may be a problem if you are:

  1. Spending more money and time on gambling than intended

  2. Hiding your gambling from other people

  3. Borrowing money to pay for living expenses e.g. phone bill, groceries, petrol

  4. Losing interest in other activities

  5. Finding work or your role as a parent is affected

  6. Lying about your gambling

  7. Not going to work or home as often

You can find the Responsible Gambling Code of Conduct in multiple languages below as well as the Victorian Self Exclusion Program.